Co-Managed IT Services
Grow with Certainty and Ease
Experience A Fresh And Superior Approach To IT Support Tailored For Your Growing Business
Co-Managed IT Services offers tailored and collaborative IT solutions for growing companies with existing IT departments. Benefit from specialized expertise, management tools, and support without the hassle and expense of maintaining a large IT staff or investing in costly software. With IT supplementation services, you can save up to 25% while empowering your in-house team to be more effective and efficient. Enjoy peace of mind, enhanced IT support, and protection against cybersecurity threats and compliance issues.
Let's Be Clear: This Is NOT About Taking Over Anyone’s Job Or Replacing Your IT Department
What Our Co-Managed IT Services Are NOT...
Our co-managed IT service is a long-term partnership, NOT a one-time project. We won’t just implement a solution and leave you to manage it on your own. Instead, we work together continuously to deliver excellent IT support, service, and value to your company at a fraction of the cost.
We don't replace your IT staff; We Complement Their Expertise
We enhance your IT staff by bridging the gaps, providing best-in-class tools and training, and enabling them to focus on proactive and strategic initiatives, significantly boosting their productivity. This approach prevents burnout, frustration, and staff turnover, ensuring your IT team remains engaged and motivated to deliver excellent support to your organization.
You Maintain TOTAL Control Over Your IT Department
You have the flexibility to determine which tasks your team handles, and which ones are escalated to us. Our partnerships are tailor-made to suit your unique situation, enabling you to retain the workload you prefer and delegate tasks or projects you either lack time for, prefer not to handle, or require specialized expertise.
You'll Become More Valuable To Your Organization
Through our co-managed IT services, you will enhance your value to your organization. With the support and expertise of our team, you can focus on strategic initiatives and high-priority tasks, allowing you to contribute more effectively to the overall success of your company.
You'll Stop Worrying About A Major Cyber Attack or Outage
Our expertise lies in implementing cutting-edge cybersecurity measures to safeguard against ransomware attacks and security breaches. Additionally, we offer end-user awareness training and help implement controls to ensure your network and data remain secure and intact.
Your CO-Managed IT Department
When it comes to your business’s workflow and future growth, there are numerous aspects of IT infrastructure to consider. The technology your company relies on plays a crucial role in supporting your daily activities, operations, and personnel. At IP Martin Services, we provide Co-Managed IT support services to ensure your business maintains seamless operations and stays ahead of the curve.
Benefits of Co-Managed IT Services
- For a predictable monthly fee, we offer comprehensive support services.
- Experience fewer trouble tickets and lowered risks.
- No unexpected budgeting surprises.
- Enhanced productivity and technology tailored to your business goals.
Why have Co-Managed IT Services with your IT Support
CEOs often encounter frustration with their IT department’s performance and worry about technology risk. IT Managers may feel overwhelmed due to a lack of sufficient staff, tools, or support.
Our services offer long-range planning, comprehensive risk mitigation, and guaranteed response to alleviate these concerns.
Service Desk for Success
- We offer a comprehensive ticketing system.
- Reduced ticket count leads to increased productivity.
- Improved documentation speeds up ticket resolution.
- Escalations to IP Martin Services Service Center with 24×7 support.
We Provide Centralized Services and Genuine Network Administration
- Gain peace of mind with monthly reports for antivirus and data protection accountability
- Experience increased business continuity and security by minimizing the risk of downtime, data loss, or security incidents
True Fractional CTO
- Benefit from unbiased recommendations based on your specific processes, not sales tactics.
- Experience long-term planning with quarterly budgeting to ensure financial stability and optimal IT strategies.
One LARGE, Final Benefit
Rest easy knowing you have a flexible and experienced IT team to support you. Take time off without worry, and count on us for special projects and new technologies. We’ve got your back!
IP Martin Services Co-Managed IT Services have successfully supported numerous small and medium-sized businesses like yours, and we are eager to extend the same exceptional support to you!
Managed IT Services refer to comprehensive outsourced IT solutions provided by a Managed Service Provider (MSP). With Managed IT Services, businesses entrust part or all of their IT infrastructure and support needs to a dedicated team of experts. These services cover a wide range of IT functions, including network management, cybersecurity, data backup, software updates, help desk support, and more. The MSP takes a proactive approach, monitoring systems, identifying potential issues, and addressing them before they impact the business. Unlike the outdated break-fix model of IT Support -Managed IT Services provide businesses with reliable and scalable IT solutions, allowing them to focus on their core operations while leveraging the expertise of the MSP to optimize their technology environment.
We help small and mid-size businesses in SW Missouri and surrounding areas with Managed IT Services to keep their technology running safely and smoothly while being easy, productive and affordable.
By leveraging managed IT services, you can reclaim valuable time in your day by eliminating costly downtime, persistent issues, sluggish performance, and other frustrating computer challenges.
For small to medium-sized businesses in Missouri, opting for a local Managed IT Services company is highly recommended. Your business may be an ideal candidate if you have encountered any of the following scenarios:
- You operate a computer network containing valuable company data.
- You have experienced a data breach in the past.
- Your business relies on technology to achieve profitable operations.
- You store personally identifiable information of employees or clients.
Some small to medium-sized businesses may be tempted to believe, “That won’t happen to us, we’re just a small company. Who would target us?” However, this is precisely the mindset cybercriminals want you to adopt!
In reality, 43% of cyberattacks now target small businesses, and alarmingly, around 60% of those affected businesses face closure within six months following an attack. The impact extends beyond financial losses, as a data breach can severely harm your reputation and standing in the local community. For some businesses, the loss of client trust becomes insurmountable.
Statistics like these underscore the vital importance of Managed IT Services for businesses in Missouri.
In general, you can anticipate a monthly service and support fee for each user and office location that accesses your company’s network when utilizing Managed IT Services. Your monthly invoice will typically encompass the costs associated with monitoring, managing, and supporting the computers and network infrastructure.
Additionally, Managed IT Services may include fees for monitoring, managing, and supporting other devices within your network, such as servers, backup agents, and security appliances. Your monthly invoice should also account for third-party service costs related to local or cloud backups, subscriptions to Cloud providers, email filtering, and other services tailored to your business requirements.
However, certain items will not be included in your monthly invoice for managed IT services. These items may involve help desk support and project work that falls outside the scope of the Service Level Agreement (SLA), such as:
- Additions/Changes to accounts, software, or hardware
- Email migrations necessitating data transfers between hosts
- Relocating your business to a new premises
- Network alterations
- Any other activities that surpass the maintenance of your existing IT environment.
At our company, we prioritize your unique needs and outcomes above all else. We understand that providing you with the precise level of IT support is essential, which is why our pricing structure is flexible and customized to your specific requirements. Our goal is to ensure that your business never pays for redundant services, as we never sell our clients anything less than what they truly need.
As each client is distinct, we recognize that generic pricing cannot adequately address your situation. Instead, we take a personalized approach by working closely with your business to develop a package that reflects a comprehensive evaluation of your computer network and aligns with your specific business goals.
Above all, we genuinely care about your success. Our commitment lies in delivering the most reliable and knowledgeable IT security and support to small to medium-sized businesses in Missouri. Rest assured that we are dedicated to serving you and ensuring your technology needs are met with excellence.
Don't Settle When It Comes To IT Support and Services
Reach Your Goals Faster By Partnering with IP Martin Services
When Does Co-Managed IT Services Make Sense?
Is your business experiencing rapid growth and finding that your current IT consultant can’t keep up with the demands? Or perhaps you need to quickly scale up IT staff and resources to handle the expansion while building your internal IT department.
Alternatively, your in-house IT person might excel at end-user support but lack expertise in advanced cybersecurity, server maintenance, cloud technologies, or compliance regulations. In such cases, it makes sense to let them focus on their strengths while we fill in the areas where they need assistance.
If your IT department seems overwhelmed and struggling to handle critical projects, putting your company at risk for costly IT failures, Co-Managed IT Services could be the solution.
Our Co-Managed IT Services are designed to assist extremely busy and time-pressed IT leaders who work tirelessly to deliver the best IT services. We help ensure your company’s technology runs smoothly, remains secure, and stays protected from security breaches and downtime.
If you’re facing the challenge of needing professional-grade IT support but have budget constraints that prevent you from investing in all the necessary tools, software, and staff, Co-Managed IT Services offer a cost-effective solution to meet your needs.